Sunday, 18 January 2015

Business Automation

My goal this year is to be able to earn the same amount of money from my business in SG without being in SG.  It is being location independent, but having very physical assets.

I estimate that I am about 50% of the way there with GAP.  The current situation is as follows:
1. Operationally on a day to day basis I am not involved.  I am at the outlets a lot, but I do not need to be on the floor or in the kitchen.
2. Corporate work in HR is done by our corporate admins.  This includes all timesheet reporting, payroll submissions and new hires/terminations.
3. Corporate work in IT is still done by me.  All POS changes, all computer issues, all printer issues, etc are done by me on a day to day basis.
4. Corporate work in Finance is still done by me.  This includes all cheque payments, our operations reporting, accounts receivable creation, GIRO payments, bank issues.
5. Suntec outlet construction issues still handled by me.
6. Mall relationships handled by me.
7. Key supplier relationships handled by me.

To be able to be location independent would mean the following (at a base level):
1. Corporate work in IT to be handled by a third party.  Not too hard, just a cost to be factored into our P&L.  I can do POS work remotely.
2. Corporate finance work, especially cheque payments would be handled by another person.  We just installed a cheque printer, so I just need to write up the process for submitting payments to be printed out.  From a sign-off perspective, if Jo is in SG then it is easy just for him to sign cheques,
3. Move more payments into GIRO form so that it can be done remotely.  At the very least all payroll (except CFS) should be GIRO.  Cash flow is an issue now, so holding payments is a good thing and hence holding cheques is a requirement.  Hopefully this is only an issue until April.
4. Mall relationships to be handled by Restaurant General Managers, instead of me.
5. Key supplier relationships to be handled by Drink and Food Champions, instead of me.  That one I can probably still manage remotely.
6. Sort out a communication method (Skype?) to manage the flow of information remotely.

The one area that needs me in SG is business development and new concepts.  Things such as OC or other options need to be sorted out.  Then this becomes a question of priority.  Is it more important to have the Korea experience, or rather should I concentrate this year to get more stuff off the ground?

If the goal is to earn the SAME amount of money, then perhaps it is ok to delay these new projects until I come back to develop them properly.

Separately, to improve some of our existing processes, we need to document the procedures better so that I do not need to be on call for questions on things that have already been answered,.

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